Active since Oct 2017
Bought this HR2103 blender about 18 months ago. It is underpowered and stalls and smokes on the lightest tasks. (cooked spinach??) The bowl developed cracks. Took it back to the service centre. They checked out, and said there was nothing wrong. Still cannot blend. I wrote a complaint on Philips website last week. Still no reply. This is simply under designed.
Went to EIS Pinetown last Wednesday to get some special bolts. They did not have the length I required, so I asked them to order the items. Saiesh served me, and immediately phoned the supplier. He then phoned me several times on Thursday and Friday to advise me of the progress with the order. I picked them up on Friday afternoon. Excellent service.