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pieter F

Active since Oct 2017

3

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3 reviews

Absolute Hosting

3 months ago

Avoid for business use: Premature server termination and obstructed domain transfers.

1. Premature Service Termination: I had a server with Absolute Hosting for 2 years. Despite paying for the full month, they unannouncedly shut down my server 5 days before the end of the term. This took my clients' websites offline without warning. When I contacted support, they refused to restart the services, claiming the "term had ended" despite the calendar month not being over. 2. Bureaucratic Obstacles: Every simple request required a minimum of 4 emails and exhaustive "detailed explanations" for why I wanted to make changes to my own services. The level of red tape for basic administrative tasks is unacceptable for a modern hosting provider. 3. Obstructing Domain Transfers: After I renewed three .co.za domains (paying them in full), they immediately app**** a clientTransferProhibited lock to prevent me from moving them to a new provider. There is no Registry-level requirement for this lock on renewals; it was a manual hurdle placed by the ISP. I only managed to get the lock removed by threatening a formal complaint to the ZARC (ZA Registry Consortium). Final Verdict: If you value your uptime and your right to own your data, look elsewhere. Their "security" is used as a tool for customer retention rather than customer protection.

0 replies

80 months ago

WRND solar chargers review

Bad almost Non existing support and after sales service for very expensive chargers. Their WRND MPPT Solar Charge Controller, 12/24V, 120A switches off with low voltage warning and does not switch back on even though there is enough solar power available. It will only switch back on if you disconnect all power usage after a time has elapsed - meanwhile you are without power. No answer to emails to them. The system settings are locked by a password. Their manual is useless with no help. I am currently without any solution to this problem.

1 reply

99 months ago

Afrihost fixed wireless bad service

Afrihost-I have ordered a fixed wireless sim only with delivery two weeks later I was unable to cancel this order for the past four weeks since delivery after numerous emails to support. Everytime there is just a new excuse. Currently i am charged for a service i could never use.

2 replies

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2 (66.7%)

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