SK
Simone K
Active since Oct 2017
2
Reviews
0
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Reviews
2 reviews72 months ago
Double charging on credit card!
Woolworths double charge credit cards on the online shop! 1st charge on checkout 2nd charge after delivery! Try to sort this out for over a week! Called the call center do answer send emails no reply and even went to the store they cant assist me! I really dont recommend to shop online with them!
0 replies
103 months ago
DO NOT WASTE YOUR TIME OR MONEY!!
TVG is the worst I ever came across. They do not respond to your e-mails and lack in customer service. Paid my package for a number of years as a loyal customer and have many accumulating days to use. Tried to make a booking numerous times this year and every time they responded that there is no available dates for the time I want to book. I have contacted the resorts where I wanted to book and all of them have available space but TVG can't help you? Contacted them regarding this matter, and got no respond! When I asked to speak with a manager and have a email address to a manager to escalate my complaint they told me I must email this to info. This is unprofessional. So if you have a complaint with the staff or the package you have absolutely nowhere to take your complaint to. Do not waste your money with TGV! You pay for absolutely NOTHING!
61 replies
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