TM
Thabo M
Active since Oct 2017
5
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Reviews
5 reviews28 months ago
****** Encounter by Manager
We went there as family,everything was fine until we went to braai as we couldn't find picnic facilities nearby. We played music whilst we braai and the security guard came and said it loud and we decreased the volume according to venues specification. There is a pub on the yard the security went and spoke to the white guy afterwards he came back to us rudely and switched off the music, we demand to see the manager when he came he was rude and ******s and threaten to kick us out whith the Tactical team and further told us that we are a nuisance. We were rudely told that we are not important in that venue by the manager who is a white guy,that place is for non whites.
0 replies
58 months ago
Poor Service
So my father has a funeral policy with Hollard for three months now. We went to the branch me and my brother as he is a beneficiary on the policy and they told us the requirements and he emailed them last week. He has been trying to call and everytime he is been taken from pillar to post, we have people that we owe that we depend on the claim. Today he called 4 times and there was a point were the consultant hanged the phone on his ears, and was transferred from one consultant to the other. Consultants are not professional and don't worry about clients.
53 replies
78 months ago
WHAT YOU SELL IS NOT WHAT YOU GET
On Monday the 04th of November I made an online order and paid for the order same day, I received a message that my payment has been captured and I will receive my order within 1-3 working days, on the 7th of November I called them and I was told the courier was on the way to pick up my order, they sent me an email with courier details and I called the courier with the tracking number and I was told there is no movement from Boss Auto Spares, meaning they did not get instructions to pick up the part. Called the courier again on the 08th of November and still there was no movement. Called Boss Auto Spares same day were I struggled to get in, when I Theresa who told me there was a problem and I would get a part on the 09th of November. This is the most UNFAIRLY SERVICE you give.
0 replies
81 months ago
Refusal of Blacklisting
On the night of the 24th of August 2019, the ex-boyfriend of my girlfriend snatched her cellphone from her, the same night she called Cell C to block her phone and they told her she did not answer security questions correctly. We went to the police station and the police told us she should block the cellphone after then they will open a case. She called Cell C again and they gave her the same answer, on the 27th of August 2019 we went to Cell C store in Klerksdorp and they filled in a form for her were they told her that her matter will be resolved within 7 days. In the mean time she ported her number to MTN on the very same day. I as her current boyfriend assisted her with lodging a complaint with Cell C via social network and they sent me a Blacklisting form to fill which she filled on the 29th of August 2019. Today the 30th of August 2019 Cell C consultant called my girlfriend and after answering his questions the consultant told her they cannot block her phone as her number is not with Cell C, and it has never worked with MTN on the phone that needs to be blocked. My problem is that her ex- boyfriend is busy threatening, harassing her and saying he is going to kidnap her child. She she constantly living in fear as we do not know what is this guy going to do or where is he. All we need is her cellphone to be blocked so she can open a case against him.
105 replies
103 months ago
Frustrating service
. It was only yesterday that I was told that I was covered when I was involved in an accident on the 14th October 2017, and that my cover was going to cover me from the 15th of October 2017. The real frustration comes when the insurance called me on the 14th of October 2017 at 19H51 when they got an impact alert on my vehicle. The guy who was assisting me on that call specifically told me not to allow any towing company to take my car as the Discovery will sort the towing out for me, what I fail to understand is that why was it not picked up that I was not covered on the day Discovery called me. I was given the reference number: V2-EEXQ-01 which couldn’t be traced from your system. I am now struggling to get my car back from the towing company as I was told that I have to pay for the towing from my own pocket and of which the inconvenience caused was not mine. If I had any idea that I will be in this mess from the word go I wouldn’t have agreed that Discovery can call the towing company for me, now I am battling to get my car back. Yesterday when I went to fetch the car from the towing company I was told I have to pay for the towing, after explaining to the consultant what had happened she told asked her team for advice and the team leader told her to make my case an exeption and that they will pay the towing company so I can get my car back. Up until this time the towing company has not received any payment.
61 replies
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1 Star
5 (100%)