Shane M

POTENTIAL CUSTOMERS STAY AWAY!

Autohaus Schekter is really not what they want you to believe they are. I purchased a vehicle from Autohaus Scheckter mid-2017, this turned out to be the biggest mistake I made. Pre-sale service was great, the salesman was helpful and helped arrange everything from the test-drive to the finance. I specifically asked the salesman if there is any faults on the car that I should know of because it would be mostly my wife and child using the vehicle, he was quick to respond by telling me that the owner of the dealership takes his brand seriously and therefore the vehicles he keeps are of a high standard. Well, during the first week I noticed my runflat tyre was looking flat and so I took it to be inspected, they found that the tyre had been flat for a long time and the runflat tyre was damaged before I had taken the vehicle, when Autohaus Scheckter was informed, they refused to replace my tyre on grounds that the tyre could have been damaged by me, and so I replaced the tyre. Just after a month of having the vehicle and already R3500.00 down, an engine coolant warning light came on, I took my vehicle to BMW, upon inspection they informed me that my car had been involved in an accident (Autohaus Scheckter never disclosed this with me). Autohaus Scheckter took my car back and did a few repairs which they deemed necessary in a period of 2 weeks, I was not given any courtesy car, the salesman told me that they did not know the vehicle was involved in an accident, and refused to let me speak to his boss whose name he did not even want to disclose. On my way back home after collecting my vehicle, the automatic transmission locked, BMW did another inspection and found that the gearbox along with a few other parts are faulty. Damages would cost me nearly R100000.00 to repair. I bought this vehicle under the impression that it was accident free and in an excellent condition, however, the vehicle was the complete opposite and I am sitting with the problems.