Chandelene M

Food poisoning

On 3 November 2017 my wife and i took the time to visit the restaurant to try some fish as usual and my word, what a disaster. Firstly when we came in it took 10min just to be seated. Then when we ordered drinks the hot chocolate was cold when served. So not to be rude we politely asked them to please warm it, which they just nuked in the microwave. 20min later we only got the opportunity to order food. We tried the platter for 2. Which again was cold when we recieved it. Waited 10min for it to come back, where i had to go to the car and my wife asked for a s**** as she could not dish the food. I was gone 10 min and to my suprise still no s**** when i came back. The food was still cold as my wife explained. The food did not taste like anything i ate before. I was hungry and i ate most if it. My wife had the fist and calamari and prawns. Which 10min later she was straight to the bathroom to vomit. We left with half the food still on plate/pan and they still expected us to pay full price of R310 which they also expected a tip. For what? Myself started having cramps whilst we were in the movie theatre where wife had to go to the toilet 3 times. We had to go to the doctor where both of us had food poisoning. You can be glad i am not sueing the restaurant for being unhygenic. I want to know as to how this place will respond or make up for it? I told the manager last night that he should have a look into it as it feels like the food is made and waits 20min before they bring to your table explaining everything being cold. I also saw upon leaving that most of their desserts made before hand and left in the open. I will never ever go back as it was the worst service we have ever experiened. Be advised that a health inspector will be visiting soon. So sharpen up