MS
Martin S
Active since Nov 2017
2
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Reviews
2 reviews43 months ago
Albaraka Bank Limited Lenasia - Worst services
I have a Client that we have done Transportation for during the course of the year. I should have been paid in the beginning of September already but Albaraka Bank Limited cant seem to allocate the Funds that was paid to my Client into his account. Absa released the Money to Al Baraka on 12/09/2022 and Proof of Payments have been provided to Al Baraka, from the 12/09/2022 they have advised that it will take 3 days to reflect in my Clients account. Until the 16/09/2022 the money still not showing, my client went into the bank on Saturday the 17/09/2022 and they have advised again that funds will reflect over the weekend or first thing Monday 19/09/2022 morning. My Client went to the Lenasia branch again, and they advised on Monday that the funds will reflect on Monday Evening. My client still havent received the funds as now they saying that the funds takes another 3 days to reflect, after they confirmed via Phone that it will be in the account on Tuesday morning. Still nothing. I have accounts to pay, interest being charged on outstanding monies, Cashflow of my Business is struggling, and the bank manager just dont worry, after numerous calls to him.
133 replies
103 months ago
Telkom Debiting wrong account - after new banking details have been updated
Hello All, At the end of September i phoned Telkom's number 081 180 and asked to change my banking details on their side; They told me that the old bank account will be debited because the Debit order was already sent to the bank. I made a manual payment to Telkom: At the end of October Telkom debited the wrong account again after i have asked them if the banking details was updated: Who is going to cover the banking costs of the debit order that was returned? Telkom want to double debit my FNB account now at the end of November because they messed up - when i wanted to cancel the debit order at Telkom the agent said i am not allowed to and then hung up the Phone. Kind regards Martin
173 replies
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