SF
Susan F
Active since Dec 2017
3
Reviews
0
Industries
Reviews
3 reviews67 months ago
Money Scamming Company
The owner of this company, Trevor Mabhena, calls to request a quote. Once quote is sent, a few days go by and suddenly a HUGE amount (more than the quote) is supposedly paid into your account with the quote/ref number. This amount is paid via cheque (bad news for Trevor, as cheques are no longer applicable) and you receive the sms that this amount has been paid, but it is not actually in your account. Mr Mabhena then calls the next business day to say that there was a mistake in the payment and you have to pay the amount back. Luckily, not many people are that stupid, Trevor! Do you really think that a business will almost pay almost R50 000.00 over when it hasn't really been paid?? Today the notification came through that this amount was reversed. This is not the first time this company has tried something like this. SCAM!! I really hope that you get caught Trevor. Your phone call on Monday didn't go as you planned, and you tried to scam the wrong company this time.
0 replies
74 months ago
Giveaways during National Lockdown
This small business has had to close its doors during the National Lockdown but are pooling their resources to provided activities for all their clients. Raw is giving away free templates for a tuck shop system for parents and their kids to encourage learning about money, c****s and limited screen time. Well done! #SupportLocal Cannot wait to see what other ideas they come up with next, thank you!
0 replies
102 months ago
Regular data suddenly becomes NiteData
A few weeks ago I purchased 10Gb, only to realise with horror that it went to NiteData. I called customer service and they said that that's the option I chose. So thinking I might have made that mistake, I was very careful in my selections when purchasing data on the *147# self service menus. Note that I need data to do my job DURING THE DAY. Last night just before 9pm, I receive a notification that my data was almost depleted. I went onto my banking app, purchased R300 airtime and proceeded to purchase the R299 (3Gb) once off data. No night time data chosen.. this afternoon after working quite a bit, I decided to see what my balance was. And behold! My NiteData was suddenly just over 16G??!! Called customer service, and after being told that I selected NiteData, I explained that that was impossible. Not only was I being careful with my selections, I alooked received sms's that my tariff couldn't be changed?? I didn't even select a tariff change!! I told the person on the other end of the line that their menumber on the *147# self service must be faulty, but it fell on deaf ears.. I need that data to be able to do my job, and I've now lost what seems to be close to R1000 on a supposed incorrect data purchase in which they cannot do anything about!! I know what options I chose, and after this last phone call, I'm convinced I didn't make that mistake the previous time either. The fact that customer care isn't actually listening to what I'm telling them, and that nobody can help me get my data/money back, or at least transfer the data to where it should be, is frustrating beyond belief. I am too scared to purchase any more data, as I might lose that too..
315 replies
Review Distribution
5 Star
1 (33.333333333333336%)
4 Star
0 (0%)
3 Star
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2 Star
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1 Star
2 (66.66666666666667%)