LN
Lyn N
Active since Dec 2017
2
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Reviews
2 reviews46 months ago
Disgusting service (what service) at Royal Canin
I run an NPC and have been a loyal customer of RC for many years. About two months ago, I ordered as usual, and they were out of stock of kitten milk. My order at this stage met with the requirements for their minimum weight delivery. The milk was out of stock so I didn't get it. Bearing in mind that we run a kitten rescue organisation where we bottle feed kittens and needed milk. Out of stock is a common issue at RC. Anyway, since then I have been asking and asking via email about the milk that I have paid for. Only to be told that they now have the milk but cannot deliver it because it does not meet the required weight for delivery. My emails go unanswered. I am at the end of my tether.
0 replies
98 months ago
Google doesn’t want to talk to customers
I actually wouldn’t even give them 1 Star. We have a fraud case involving a primary school and school fees. We have police case numbers and we have an independent forensic report. The links to report this go into the blue yonder. So I went and to the Google offices in Sandton out of desperation. And guess what, they don’t see customers. I must email the States. Tried that. No luck. So now what? Subpoena?
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1 Star
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