LN
linell N
Active since Dec 2017
2
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2 reviews102 months ago
pathetic service
i had contact this company about a week ago for a man hole cover, they had sent me a quote which i approved and paid in full, i was promised delivery for a heavy duty galvanised man hole cover within 2-3 working day. deliver way supposed to be made on friday the 8th of december which didnt happen after a numerous amount of call finally someone answered and told me the items had been sent via courier and i would recieve it during the course of the day. friday nothing came, monday nothing aswell, on tuesday i had tries calling John and Tyron who were dealing with my order to find out what was going on they refused to answer my calls the entire day kept smsing me to say they are in meetings. there after i got an answer to say that the reason for items not arriving on friday was because the galanising didnt come out correct so they had to redo it which i accepted they then said that it was sent to the courier on monday and i will recieve it on tuesday...nothing again. finally on wednesday they sent me the waybill number which i then tracked and found out that it was on route to me. when the items arrived i was now asked to oay for delivery as i was liable for this yet i had paid the supplier for delivery cost. when we finally sorted that out i went to have a look at this item that was supposed to be galvanised but instead was just painted with a cheap paint. i now had to pay someone else to strip this item and galvanise it. this company has very poor communication s****s and poor service and i would never do business with such a unreliable company again.
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