Mmathapelo C

Bad customer service

I have been calling this place since last week. We wanna book rooms from the 31st till the 2nd. I spoke to 3 different ladies who would promise to call or email me back with a quotation for the 2 nights. But they never did. Am the one who has been calling for follow up. This to me means my business is not needed. So my question is why do they advertise on social media if we are not taken to consideration?