GW
Guan W
Active since Dec 2017
7
Reviews
0
Industries
Reviews
7 reviews101 months ago
internet is down yet again
internet was down since Friday, came back on Monday, then went down again Tuesday morning, briefly came back not even a few hours and now its down yet again. Worst part, greencom blame it on MFN fiber, but it turns out MFN didn't even hav an outage ATM, so greencom is incompetent and a liar.
0 replies
101 months ago
Internet went done yet again
After 3 days of no Internet, the service was finally restored for not even 2 days, at 1/10 of the speed I paid for, and jus now the service is down again, seriously I don think greencom want to do business anymore, its like they trying to drive away customers on purpose or something
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101 months ago
3rd day without service
Internet went down on Friday evening, now its Monday and its still not restored, they don even hav a ETA. Now im expected to pay every month without delay, but its ok for them to get paid but not deliver the service, this is rubbish.
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101 months ago
37 hours and internet still not working
Since Friday evening 9 pm, up until now Sunday morning 10:30, the internet is still not fixed, the line speed is slow, and I get disconnected at random, making playing online games impossible, web browsing is also extremely slow. Also Greencom tech team only work till 2 pm on Sat, and doesn't work at all on Sun, so when the internet have issue on weekend, you just have to wait until next week, terrible service.
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101 months ago
claim service is restored but its in fact still faulty
Internet has been out since Friday evening around 9, Greencom claim its restored around 11 am on Sat, but the line keep getting randomly disconnected, making playing online game nearly impossible, tried to contact Greencom support in the afternoon but guess what they already off for the weekend, terrible service all over.
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101 months ago
no tech support
after fiber going down for 11 hours, I tried to call tech support 8:10 in the morning and no one answers, their advertised working hour for tech support is 8 am, terrible service.
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101 months ago
terrible service
explain to me why maintenance is on Thursday night, but my Internet start having issue on Friday 15th evening around 9 pm, service still has not beeb restored up until now which is Saturday 16th, terrible service, would not recommend this to anyone who hav another choice for fiber.
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Review Distribution
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1 Star
7 (100%)