Hendrick N

Bad client service and passing the buck when it comes to take responsibility.

I bought the swimming pool pump and the motor is leaking water. Upon request for the replacement I was told the motor does not belong to them but manufacture, so I must deal with the manufacturer. I then insist on getting help and Jason gave me a phone to speak to a lady by the name of Anashri who claim to be the owner of the product. She then later say she is not going to help me. I must see what I can do. Jason is very rude and tells me he does not have license to deal with his product. Jason is expecting me to get hold of his warranty department but expect me to get hold of them.