Shereen N

Tar Patching

It took the municipality 2 years to get a sewer blockage on my property cleared and pipes replaced. On receipt of a report from a private registered plumber I got in touch with the superintendent at the municipality who asked for the report, which I submitted. I was asked to wait until he got the go-ahead from the municipality, needless to say that that went on forever. When queried I was told that all documentation, paperwork, etc... was lost as they had major computer systems change-over. The blockage again occurred and 2 very kind and helpful gentleman from the municipality assisted me and finally got the repair work going. In all this time there was no word from the superintendent!! They dug up my yard end August/September last and fixed the problem. The dug up my yard and the trench was covered with sand - to date the municipality has not re-tarred that trench. Each time I contacted the superintendent he would either have his cellphone switched off, then I'd send text him only to be ignored. He would reply only when he would want to. He always gives me some hogwash - "waiting for an order no. from a "Zanele" which I was told he only received in December. Then it was a case of getting the contractor to come out and do the job, but low and behold the tar factory was now closed until the new year. The new year is in and still nothing from the superintendent nor the contractor. I see the roads department filling a pothole the size of a brick, what a waste of government time and material yet my yard is still waiting to be tarred. I also asked the DA for assistance which was absolutely a waste of time. They don't assist anyone but themselves yet want our votes when its election time. Is this the service we are supposed to receive???? Absolutely disgusted with the municipality and the DA. These people are only where they are for self-gain. The titles they have mean absolutely nothing- superintendent, call centre supervisor, etc....WHAT RUBBISH. I have a call log to this superintendent and the call centre together with all sms's. Still waiting from September to date!!!!!