NL
Nic L
Active since Jan 2018
2
Reviews
0
Industries
Reviews
2 reviews3 months ago
Never received item - never received refund 7k lost
MONEY ****** --- I ordered an item that was to be made on back order. I confirmed the order and paid. Then I was told it was going to take 28 days or more to deliver. The payment was R6983, I made it on the 6th December 2026. I put in a refund application 2 days afterwards on the 8th of December for refund. I had to mail again on the 10th to confirm that the refund application was received. I received a response on the 11th saying that the refund application has been received. I have lost track of how many times I have called to follow up.
56 replies
100 months ago
Recieved broken item, but was quickly sorted out with no hassle from my side
Received a broken item, informed Animal Gear, they organised pickup via courier then replaced it with a working one couriered to my door asap. Very good service
105 replies
Review Distribution
5 Star
1 (50%)
4 Star
0 (0%)
3 Star
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2 Star
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1 Star
1 (50%)