Jessica L

I booked my ticket through the Tripsta website.

I booked my ticket through the Tripsta website. I made a mistake on the spelling of the name on my ticket. When I tried to change it the company told me they would charge me $1187(USD) to get the name changed. However, when I called the airline they told me that it would only cost them $50. When I talked to a Tripsta agent and asked why they were charging so much they didn't respond and dodged the question. I tried to contact them several times to get an answer and am still waiting to hear their reasoning as to why there was such a huge discrepancy in the amount they claimed they would charge me. Moreover, every time I contacted the company I received a new email from a different person that didn't include or address any of the questions I brought up. AVOID AT ALL COSTS