WB
Warren B
Active since Feb 2018
2
Reviews
0
Industries
Reviews
2 reviews11 months ago
Do not buy from GC Solar! Fair warning
TL:DR 2 years later and my faulty system is still not fixed. An absolute horror story having purchased from GC Solar. 9 months into having their Growcol brand installed in my home and the faults started. Naturally the warranty claim began and my system was taken in for a repair which took weeks and only finally got looked at after I called them looking for an update (warranty was handled via the installer), magically the system available to collect the same day as my phone call. This where the first ***** dealing happened with the previous head of repairs, Lukas, replaced the mainboard and had my system reinstalled. It came out later that the mainboard had never actually been replaced and that it was ****d to buy time which lead to more faults (obviously). The new head of repairs, Romarno, came for an inspection and took in my unit for testing, claimed to have changed the mainboard this time (How can I even be sure since they have played me once already). The system has faulted 7 times since being reinstalled (mainboard replaced? lol). After months of back and forth, another visit from GC and 0 action I decided to begin finalising this discussion and take legal action, all I needed was a report saying its the installation or that its the inverter so I can put one of the parties names on the legal documents of who is "getting it". It took Romarno a month of telling me that he had sent the report to my installer and my installer saying that he is telling them another story. I eventually go the report saying that there is nothing wrong with the system and that it is 100% operational. I have never been so angry in my life! So... 7 faults, 4 site visits from suppler, ~8 from installer hundreds of emails, phone calls and 2 YEARS! later I am still staring at this stupid P.o.S on my wall. It will, on average, weeks to get a response. Disgusting company and horrible service. DO NOT BUY FROM GC SOLAR! DO NOT BUY GROWCOL. Use suppliers like Mustek or Rectron if you have the option to.
0 replies
99 months ago
No help for over a month Telkom
I have had little to no internet and since the 3rd of Jan have been trying to escalate the matter. The only avenue of response has been the Twitter/Social Media team that can only update me on what the status is of the technician. I run a business off of this internet which has left me in the dust. Yet the bill still arrives on time.
105 replies
Review Distribution
5 Star
0 (0%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
2 (100%)