Active since Feb 2018
After two weeks of technicians coming out to service their printer they said we should upgrade to higher model. After upgrade to higher model (C5240i) we still cant use all of the machine's features only printing. Complains all the way up to "MD" and the only advice he gave us was, and I quote "Just relax the technician is coming". The very best out of the whole experience they admitted they cant link Apple Mac book Air to all the features of the machine.