Hannah N

Miss leading rooms

I booked to stay in this place from valentines till Sunday, we where traveled with my parents.when i booked they said they have a family room, not indicating that is it just one room with 2 single beds and 1 double bed next to each other. when i checked in the morning with the lady in reception she advised, she will get a hold of the owner to refund the rest of the money for the 3 days. so i checked out, when i called through out that day she kept giving me stories. so when we returned in the night, they sold my room to someone else and refuse to refund me. i was left with no where to go with my family. they refuse to give me back my money and still sold the room again to get extra money, the place as no parking space for all the guests, and if you come late you have to park on the street, this place ia a rip off. i have tried to contact the manager there with no luck , they dont reply to emails, and the staff just take messages which no one calls back. they are thives