DD
DANIEL J
Active since Mar 2018
3
Reviews
0
Industries
Reviews
3 reviews23 months ago
Do not use this guy
DO NOT USE THIS GUY!!!!! long story short, he wont answer my calls, looks like he blocked me and my Treadmill still not working. Ashleigh is his name and don't trust him. be warned dealing with him will end up in a bad experience.
0 replies
98 months ago
IF MERCEDES CAN NOT FIX OR REPLACE A BRAND NEW CAR - THEY SHOW YOU THE MIDDLE FINGER
AFTER FAILING 3 TIMES TO FIX MY BRAND NEW MERCEDES GLC THIS IS WHAT MERCEDES SOUTH AFRICA TELLS ME: Thank you for contacting Mercedes-Benz Customer Service. It is quite clear that between yourself and our organisation that no amicable resolution can be reached, and we propose that since having exhausted all the means at our disposal to resolve your case to our mutual satisfaction, you have to refer your case to the Motor Industry Ombudsman (MIO). Herewith the MIO details: Telephone: 086 11 64672 or 086 11 MIOSA Telephone: ********** Fax: ********** E-mail: ********** website: www.miosa.co.za Postal address: Suite 156, Private Bag X025, Lynnwood Ridge, 0040 In light of the above, we regret that the reply could not be more favourable and wish to assure you of our best attention at all times. Yours sincerely Dineo Nkgadime Customer Service Mercedes-Benz Customer Assistance Centre Wierda Road (R576/M10 West) Zwartkop Centurion 0157. Registration No.: 1962/000271/06 If you are not the addressee please inform us immediately that you have received this e-mail by mistake and delete it. We thank you for your support.
0 replies
99 months ago
MBSA - READ THIS BEFORE YOU THINK ABOUT BUYING A MERCEDES BENZ - BAD BAD BAD
MERCEDES IS NOT WHAT IT USE TO BE- THINK TWICE BEFORE YOU BUY THIS BRAND!!!!!!!! AFTER FAILLED 3 TIMES TO FIX OUR R ********** CAR BRAND NEW THIS IS WHAT WE GET: 13 March 2018 Dear Mr Thank you for contacting Mercedes-Benz Customer Service. With regards to your complaint, Mercedes-Benz South Africa Limited would like to respond as follows: • In terms of the Consumer Protection Act ("the Act"), a vehicle may only be returned to the seller in the instance where there is a defect present which renders the vehicle unsuitable for the purpose for which it was purchased and is unsafe. • We further confirm that a "wind noise" and "brake squeal" does not constitute a defect in terms of the Act and that the vehicle is safe and performs to Mercedes-Benz standards. • Furthermore, in terms of the PremiumDrive Warranty and Maintenance plan, Mercedes-Benz South Africa Limited ("MBSA") have always reserved the right, in their sole and absolute discretion, to repair or replace. • Accordingly, MBSA cannot agree to a return or refund of your vehicle. At your earliest kindly take your vehicle to the dealership for the repairs to be completed. We trust that you find the above in order. At Mercedes-Benz, we value our customers and pride ourselves in offering a superior customer experience. Yours sincerely Phako Molefe Customer Service Mercedes-Benz Customer Assistance Centre Wierda Road (R576/M10 West) Zwartkop Centurion 0157. Registration No.: 1962/000271/06 THE CAR HAS BEEN TO THE MENLYN BRANCH 3 TIMES TO FIX THE PROBLEM - HOW MANT TIMES ?????????????? BAD BAD BAD - DONT BUY MERCEDES - THEY NOT WHAT THEY USE TO BE
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1 Star
3 (100%)