RH
Ross H
Active since Mar 2018
3
Reviews
0
Industries
Reviews
3 reviews8 months ago
RMS: A Masterclass in Consumer Frustration and Systemic Issues
If you're considering Remote Metering Solutions (RMS) to manage your utilities, proceed with caution. Their service at De Aan-Zicht has been riddled with technical inconsistencies, unexplained charges, and opaque data reporting. For months, RMS billed me R1449.72 in arrears despite consistent payments. Their explanation? A technical glitch that resulted in “back billing” of a perfectly even 16.39kWh per day—an improbable figure. More concerning was the fact that the same consumption data showed vastly different totals depending on the filter app**** (daily, weekly, monthly), ranging from 5386kWh to 5813kWh. This raises serious questions about the reliability of their metering systems. Instead of acknowledging potential data issues, RMS app**** uniform consumption estimates across days when meters were offline. This approach lacks transparency and undermines consumer trust. RMS repeatedly sent generic responses to detailed technical queries, ignored escalations, and stated they would only engage with third parties like Balwin—despite me being the direct customer. For nearly three months, I received no updates on unresolved dashboard and data issues. Even after I asked for a breakdown of their metering logic and infrastructure, RMS delayed responses and involved their OEM, further stalling resolution. The unexplained billing, inconsistent usage data, and lack of direct communication with customers are deeply troubling. These practices appear to fall short of basic consumer protection standards and deserve regulatory scrutiny. If you're expecting RMS to deliver transparent, reliable, and responsive service, you may be disappointed. Their systems lack clarity, their data lacks consistency, and their support team is slow to act.
55 replies
8 months ago
RMS: A Masterclass in Consumer Exploitation and Evasion
If you're considering Remote Metering Solutions (RMS) to manage your utilities, do so at your own peril. Their service at De Aan-Zicht has been a case study in systematic failure, overbilling, and data manipulation. RMS billed me R1449.72 in arrears without justification despite consistent payments. Their explanation? A technical glitch that miraculously resulted in "back billing" of a perfectly even and implausible 16.39kWh per day. Convenient, isn’t it? More disturbing was the fact that the same consumption data reflected wildly different totals depending on which filter (daily, weekly, monthly) was app**** ranging from 5386kWh to 5813kWh. How can anyone trust their meters or systems with discrepancies this wide? Rather than admit to data *******ion or systemic failure, RMS opted to falsify usage metrics by spreading total consumption evenly across days when meters were offline. That’s not just lazy it’s misleading, *********, and potentially *******. Consumers deserve accurate readings, not fabricated figures to patch up their broken infrastructure. RMS repeatedly sent templated responses to specific technical queries, ignored escalations, and ultimately had the audacity to claim they would only provide technical feedback to third parties like Balwin, despite me being the paying customer. For nearly three months, I received ZERO updates on unresolved dashboard and data issues. Even after I raised precise questions about their infrastructure and requested a breakdown of their failed metering logic, RMS stonewalled claiming they’d revert, escalate, investigate… and then vanished into silence. They even dragged their OEM into the mix, only to further delay answers and avoid responsibility. It’s Regulatory Negligence Falsified billing, manipulated usage data, and failure to communicate directly with customers is not just frustrating they violate basic consumer protection principles and it may constitute billing *****. It’s time regulatory bodies investigated RMS thoroughly and hold them accountable. If you're relying on RMS to provide transparent, reliable, and honest service, brace yourself for disappointment. Their tech just isn’t fit for the purpose, their data lacks integrity, and their support team excels only in delay tactics.
0 replies
31 months ago
Exceptional Service and Unbeatable Value at JBKeys.net
From the moment I first interacted with JBKeys.net, I was met with nothing but outstanding service. Their team was incredibly supportive and responsive, always ready to assist with any queries or issues I had. What sets JBKeys.net apart from others is their competitive pricing. They offer excellent value for money without compromising on quality, making them a top choice for anyone in need of their services. But it doesn’t stop there. JBKeys.net also excels in quick delivery. They understand the importance of time and ensure that their customers receive their orders promptly. In conclusion, my experience with JBKeys.net has been nothing short of amazing. Their exceptional service, competitive pricing, and quick delivery have truly set them apart. A big thank you to the team at JBKeys.net for their unwavering commitment to customer satisfaction!
0 replies
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5 Star
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1 Star
2 (66.66666666666667%)