Active since Mar 2018
The agent I dealt with did absolutely nothing . I had to consistently follow up to find out what was going on, I had to fetch the keys from the seller by myself. The certificates of compliance weren't issued, so I had to follow up with the company, because Phoenix just didn't bother. I had to contact the sellers for occupational rent long after transfer, because Phoenix Realtors didn't let me know that the sellers were still in the house after the transfer went through and didn't let the sellers know they should pay occupational rent. Dealing with them was both stressful and tiresome and I to top it all, I had to buy my own bottle of champagne to celebrate my purchase, because they just couldn't care less about customer satisfaction. Avoid doing business with this company.