Tienie E

Extremely poor service KCS Group (PTY) LTD Internet Service Provider

Extremely poor service and unfair billing with just no discussion or willingness to consultation. Account issued and when an inquiry was issued there is just no reply, no explanation, no willingness to communicate. Requests for assistance regarding the services that KCS renders are just not answered, for months and when I threatened to move my business elsewhere, I eventually get a response but with no result. All these issues remain unanswered and unsolved. Phone calls to discuss these issues remain unanswered and call back requests remain ignored.