Jessica B

Disgusting customer service, melted car paint!

Disgusting customer survice. Left our car in to have the power steering unit checked and asked for a quotation before any work was done. They started the work with out approval. Then when we get back to collect the car the paint has been completely destroyed there are oily hand prints all over the doors, bonnet and even the bumper under the bull bar. These “specialists” used benzine on a plasti- dip paint job and tried to give the car back with out informing us that the paint was melting all over the side of the car. After noticing befor we left and asked them the manger came to talk to us and was so rude and started blaming us and laughed in our faces when we asked to talk to the owner and for our money back. She was so rude and one of the other staff members commented that they have had many complaints about her behavior before. There solution was for us to drive back a nearly 2 hour drive a week and a half later once the owner has returned so he can look at it and talk to us about it! Fuming