Active since Mar 2009
The call was very professional and the consultant Jaco Naude was excellent and explained everything very well.
We were refurbishing 2 new bathrooms in our house - we chose Duravit for the quality of their products and the wide variety of bathroom appliances and ideas. Angelique, a sales lady, was at all times friendly, informative and gave great ideas. She was also very patient as my wife could not make up her mind regarding certain combinations etc. We eventually decided on the various fittings for the bathrooms. As most of it would be coming from overseas we were always kept updated as to the arrival date etc. It is only when we finished with our second bathroom that we realised that the incorrect bath was ordered, delivered and installed- it would seem there was a miss communication between our requirements and that which was delivered. Angelique quickly assisted and a brand new bath was ordered at no extra cost. This to be swapped with the original incorrect one. I can recommend Duravit for great service given.