Tlhogi M

Active since Apr 2018

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2 reviews

14 months ago

Worst service from Stax sounds Great/bad

We bought a LG Microwave in June 2023. In Janaury this year it stopped working. We took back as it was not working. The Manager Thabang refused to exchange but sent it in for repairs. No communication has been coming forth, when we follow up we are told it will be ready in 2 days. I went to the store today and Thabang told me it will be ready by Monday. This is the worst customer service I have experienced. I asked her if she would accept not having a microwave for a month and she couldn't answer. STAX Woodlands store has pathetic customer service

0 replies

Absa

97 months ago

Unsolicited overdraft

I received a call from you call center requesting me to visit your branch without any further explanation. I took time of work only to be told that I owe ABSA R5200. I don't have a overdraft facility on my account. as per you consultant's feedback( Tumi Mohlaba at the Rosslyn Branch) Absa, being so generous, gave me a "floor Limit"of R6000 meaning my account could go in to the negative by R6000 and as soon as money comes in to my account, it gets deducted. Shouldn't my card decline when there are no funds available? I tried transferring R5000 on the 23rd March and it didn't go through. I tried for the second time and I got a notification of the transfer. now that i think about it, that's the 5000 that owe ABSA please fix your system

53 replies

Review Distribution

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1 Star

2 (100%)