Michael B

Terrible Customer Service. Bad communication.No follow ups. **Abysmal**

So far my experience with this company has been abysmal. They collected a phone from me that was suspected to be faulty. Their courier sent my parcel to Edcon. I had to chase them to get them to deliver the parcel back to WebAntics. This should not have been my responsibility. Then when the courier said it was correctly delivered i tried several times to reach Greig via phone, e-mail, leaving messages. And still no reply or response for over a week now. I'm starting to wonder if he even exists? Maybe he is an e-mail autoresponder i don't know. I only wish i had seen previous customer ratings on this website before i bought via Webantics. So I could have avoided this **** poor customer service.