Active since May 2018
I went to Trologos Eastern cuisine in Sunningdale with the aim of making use of their take away sushi special. I proceeded to ask the waiter at the take away station to show me their Tempura sushi on the menu and she showed me the options available to me. I ordered two portions of the Sukura Maki and waited for my order. The order arrived and I made my way home. When I arrived home I was in complete dismay because what I had ordered was the opposite of the picture shown on the menu. It was not fried, and the garnishment was not what was shown on the menu.
This company's customer service is appalling. I ordered from them online and was told after I had paid for the order and shipping that the item was sold out. I received an email which made it look like authorization for the refund was being processed. It's been two months and my numerous emails to customer service have been ignored. Please do not order from this company you will be highly disappointed.