Ranking
#2
in Other
NPS Score
0
Recommended: Unlikely
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
StyleDiva Pretoria.. I went there to find out about closures as I was not well experienced with Brazilian and all these other human hair wigs, and the ladies that work there were the most rude people I've ever seen in my life, I was told to read the labels in a very harsh manner.. Went out immediately and bought the closure at some Indian shop around sammy marks.
1 reviews | Active since Jan 2020
StyleDiva Pretoria.. I went there to find out about closures as I was not well experienced with Brazilian and all these other human hair wigs, and the ladies that work there were the most rude people I've ever seen in my life, I was told to read the labels in a very harsh manner.. Went out immediately and bought the closure at some Indian shop around sammy marks.
1 reviews | Active since Jan 2020
Worst client service, firstly don’t indicate on site what is not in stock and then when you request a refund on the product they don’t have it’s a long process. Then when you try follow up on refund they keep transferring you and going around in circles. Honestly annoyed.
1 reviews | Active since Jan 2020
Worst client service, firstly don’t indicate on site what is not in stock and then when you request a refund on the product they don’t have it’s a long process. Then when you try follow up on refund they keep transferring you and going around in circles. Honestly annoyed.
1 reviews | Active since Jan 2020
On the 28th of July I bought a Brazilian 14 inch at Style Diva Jabulani Mall. I was referred to the store by a friend of mine who bought hair from Style Diva years ago. On the 8th of September I laid a complaint at the store to say that the hair tangles and it's poor quality. I can't pay R 1800.00 for hair that tangles even the closure it's so bad, I even showed the hair to some ladies at Foshini store and they could attest that the hair is poor quality. I used to sell hair I know. Now my hair lends in Head office for assessment and I'm being told there is nothing wrong with the hair and they can't refund me. It's so said that when I returned the hair, one of the ladies in the store told me that, the hair they selling now it's not the same quality as the old stock they used to have. Only now I find out that the hair is 9A and not even 11A or 12A. I would have bought the hair if it said on the tag that it is 9A, I know that 9A is poor quality I wouldn't have bought the hair. It false advertising, right there. Now they sending back the hair back to me without even treating it. I'm certain that it has tangled even further due to the traveling that the hair has done. I want nothing but my money back or else they must keep the hair. I'm giving it to them. I should have just went to Universal church in town JHB CBD I'm sure I could have received better quality.
1 reviews | Active since Jan 2020
On the 28th of July I bought a Brazilian 14 inch at Style Diva Jabulani Mall. I was referred to the store by a friend of mine who bought hair from Style Diva years ago. On the 8th of September I laid a complaint at the store to say that the hair tangles and it's poor quality. I can't pay R 1800.00 for hair that tangles even the closure it's so bad, I even showed the hair to some ladies at Foshini store and they could attest that the hair is poor quality. I used to sell hair I know. Now my hair lends in Head office for assessment and I'm being told there is nothing wrong with the hair and they can't refund me. It's so said that when I returned the hair, one of the ladies in the store told me that, the hair they selling now it's not the same quality as the old stock they used to have. Only now I find out that the hair is 9A and not even 11A or 12A. I would have bought the hair if it said on the tag that it is 9A, I know that 9A is poor quality I wouldn't have bought the hair. It false advertising, right there. Now they sending back the hair back to me without even treating it. I'm certain that it has tangled even further due to the traveling that the hair has done. I want nothing but my money back or else they must keep the hair. I'm giving it to them. I should have just went to Universal church in town JHB CBD I'm sure I could have received better quality.
1 reviews | Active since Jan 2020
I made online order on the 26 of August for the hair piece that cost R599 deposited the money, the following day the consultant phoned me state that my order is out of stock but will refund me back, till today I'm still waiting for the refund and I do follow up but I'm now winning as the refund can't take a month to be done and now I need to but other products but I can not as I'm not sure sure if I will ever get my money back
1 reviews | Active since Jan 2020
I made online order on the 26 of August for the hair piece that cost R599 deposited the money, the following day the consultant phoned me state that my order is out of stock but will refund me back, till today I'm still waiting for the refund and I do follow up but I'm now winning as the refund can't take a month to be done and now I need to but other products but I can not as I'm not sure sure if I will ever get my money back
1 reviews | Active since Jan 2020
I was just amazed by the excellent service, especially the fast delivery of my product. With regards to my product, it is amazing and does not have any chemical smell.....so satisfied with my product...happy client!!
1 reviews | Active since Jan 2020
I was just amazed by the excellent service, especially the fast delivery of my product. With regards to my product, it is amazing and does not have any chemical smell.....so satisfied with my product...happy client!!
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