Justice M

Unfair customer service

I mean they deserve nothing because their ultimate goal is not a smooth business but to win your car in way that they fix prices. However, I have pawned my car to them last month and I requested R150 00 but they have discouraged for that less amount instead they have said if I take R30000 & above they can able to rent a car for me. Their car rental is rediculous in the whole contract because I was desperate I took it while complaining, the lady by the name of Cait said it's a instructions from her manager that for the whole month only 515 free kilometres and from thereon R2.90 , is applied per kilometer. Having said that , on the 12th may was the last day of which I couldn't be able to pay but I have requested an extension up to the 25th instead the lady by the name of Chavinne said R550 will be applied per day for my car....how possible is that....they just want me to fail to pay and to sell my car. For their car which was not road worthy I've asked them a 3 days extension, surprisingly so they send the tracker company and took the car without even signing and they said I must pay R3500, extra charge. It is not even 1 day extra on the final day, late it is then they hv send the car tracker and took the car in the middle of nowhere. Really I discourage people to use car pawn in booysen they are not in fair business but to rip you off just because you are disperate. Please people those , in the Internet are very well and understanding but once you signed their contract , they monitor you day and night and they are no more corperating. This company carpawn is a havoc