Active since May 2018
Exactly 1 month ago I parked at the Gautrain in Centurion for an hour and paid with a ticket R21. Exactly a month later, on 17 Des I parked there again for an hour and used my credit card this time and was charged R135. I phoned to query and was told for under an hour it should be R21. Now I have to apply for a refund on their website. The length I now have to go through to get that refund. People, check the rates you are charged. Gautrain, you are *****ing from people!!!
Ever so disgusted with GreenPeace South Africa. I was conned in Centurion Mall by extremely friendly and persuasive staff to donate R300 to GreenPeace re Coal mines near Rietvlei Dam. But I specifically said to the sales lady, I would be able to give you a DONATION but cannot afford to sign a monthly debit order. She said it would be fine, but they do not accept cash, and she has to go through the form, take my details and swipe my card to get the R300. I then asked her; will it be EASY to cancel the debit order. Her response, for obvious reasons – no problem. No where on the agreement is a contact number nor email for cancellations. The mandate can be terminated by giving 20 ordinary working days’ notice in writing. I have been writing to the only two emails I could find on their website, I have had NO RESPONSE whatsoever. That being said – DO NOT BE MISLEAD BY THIS SO-CALLED NON-PROFIT ORGANISATION. BE VERY CAREFUL BEFORE SIGNING A DEBIT ORDER.
I commend Shopping4Africa for such a pleasant online experience. Payment was done effortlessly. You kept me informed every step of the way. And delivery was the quickest I have ever had. Well done! Keep up the good service.