IV
Isak V
Active since May 2018
25
Reviews
0
Industries
Reviews
25 reviews11 months ago
Integrity
I bought a 12-volt ice maker three years ago, and it stopped working. The first time, Flex took it in and repaired it free of charge, even after the guarantee period. It lasted for some time but then broke down again. They again took it in and tested it for a few days to find that the problem could not be repaired. They then offered me another ice machine free of charge. That is what I call integrity.
0 replies
15 months ago
No Payment for work done.
We install locks for Homii in Cape Town, but we don't get paid. The work was satisfactorily completed in May 2024, but after many attempts, they refused to make payment. We are dealing with Terence Reddy from Durban. Even after I tried to reach him by telephone, the receptionist promised to ask him to call me, but to no avail. We will now start legal action to make sure they are blacklisted. I will strongly advise any service provider that wants to deal with them to get paid upfront.
0 replies
18 months ago
Roadside assist, no show.
I bought a fleet of Caddys for my business to replace my Chev LDVs. After about 30,000 KM on one of the Caddys, the clutch collapsed. When we encountered the issue with the clutch, we immediately reached out to the roadside assistance number, only to discover that it did not exist. This unexpected hurdle left us stranded and in need of a reliable service. We then called the dealer, who gave us the same number. We then had to take responsibility for getting the vehicle to the dealership in Cape Town.
0 replies
20 months ago
No service.
If only their after sales service is as addiment as the sales people it would have been a very good service provider. I sometimes think they do not have any technical department, because they do not communicate, never mind solving problems. Useless is to good to describe them.
159 replies
22 months ago
Great service all round.
Excellent service and great personnel.
0 replies
32 months ago
Non existing aftersales service.
I've bought from One Deal a day on many occasions and and never had a problem, until I bought a faulty item. There is no way to make contact and get any positive results from them in this regard. If they where just as quick to respond to faulty items than they are with delivering you order it would have been a great way of buying online.
0 replies
34 months ago
SA Post Office No1 in poor service delivery.
This must be close to the most pathetic organization in the world. Not the first time that I have to wait more than two months for something to be delivered. One order something from oversees, within two weeks at the most it will be delivered at the SA Post Office, then the wait starts, you will be lucky to receive your parcel within a month, more likely two months and it can take up to six months if it does not get sent back. How they still can exist is a mystery.
0 replies
36 months ago
Hopeless service
I had the most irritating experience with FLYSAFAIR today. I had a flight booked and had to change the return date. I could not manage to do it on the website because it did not give me the options for the following day, even if I picked it on the Calander. Then I phoned them, and the answering service said the Q is 10Min, or I can leave my number. I left my number but after three hours I still did not get a call, so I called again. I stayed on the line for longer than a flight from Cape Town to Johannesburg will take but still no agent. I then tried the App, but it did at first not found my flights, then when it did it bombed out 9 times before I finally got the booking changed. I can just hope that the flight will be more enjoyable that their online services. It took me longer that 2 hours to get the flight changed, while a automated woman's voice on the phone keep telling me how easy it is to do it online. When I called the most useless organization in the country "Home affairs they answered in 45 minutes, I did not get an answer from Flysafair in 120 minutes.
0 replies
37 months ago
ABSA Bank solving issues. ( ABSA Bank Main Rd Somerset west)
<div>My mother of 88 years old had to renew her information at ABSA bank in Somerset West. She made an appointment to see one of the staff members, when she arrived the lady asked her to sit and wait on a chair until she can help her. The lady then forgot about my mother, and by the time my mother decided to leave it was too late for her to wait as my mother had to get back to my elderly dad which was waiting at home. I called ABSA to complain about the incident, and they then said they will send someone to my folks' address to the FICA registration update at their home. We are very thankful towards the staff of ABSA for being so accommodating in solving the issue.</div>
53 replies
41 months ago
Saving the day
I made a booking for the 15/12 at Hussar Grill at Grand West, as we are planning to attend the Smokie show that evening. After confirmation of the booking, I received a SMS saying that it is booked for the 16th. I followed it up straight away and was informed that they do not take bookings for that evening as a result of the Smokie show. I was disappointed but understood the reason for such an arrangement. To my surprise Jason from the Hassar Grill at Grand West then call me on the Monday confirming that we are more than welcome to book for that evening of the show, and they will gladly accommodate us on that evening.
0 replies
Review Distribution
5 Star
12 (48%)
4 Star
2 (8%)
3 Star
1 (4%)
2 Star
1 (4%)
1 Star
9 (36%)