BJ
Bin J
Active since May 2018
9
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Reviews
9 reviews9 months ago
Jayden assisted me with my home assistance claim, which was actioned outside the normal office hours, and kept checking on the service provider's progress until the job was done
Jayden assisted me with my home assistance claim, which was actioned outside the normal office hours, and kept checking on the service provider's progress until the job was done. I truly believe that this was the level of service that goes well beyond the call of duty.
53 replies
15 months ago
Seamless claims proc...
Seamless claims process without having to wait for long on a phone call.
56 replies
38 months ago
Speedy and seamless emergency call-out to fix a leak
Speedy and seamless emergency call-out to fix a leak. 👌🏾
56 replies
38 months ago
Nompumelelo Madonsel...
Nompumelelo Madonsela efficiently assisted me with reviewing my premium to a level that is affordable and considerate of my long-term business relationship with the insurer as a client.
56 replies
46 months ago
Great service!
Seamless service, as always. Service provider gave me the runaround with some documents I required for a claim, but that didn't prevent MiWay from paying out the claim. Thank you, Mashudu Mtombeni.
268 replies
46 months ago
STAY AWAY FR THIS GUY!!!
STAY AWAY FROM THIS GUY, IF YOU CAN. If I could, I'd give this Max Hurwitz guy a zero rating. I've never felt so desperate, asking an electrician to provide me with the report on the work he did, and proof of his company registration. He kept promising to give me the stuff until he ultimately ignored my calls. My insurer can't reimburse me for the amount I paid this guy because of outstanding documents.
0 replies
54 months ago
Efficient service ft...
Efficient service ftom Samukelisiwe Nyawo
53 replies
96 months ago
Total Atlasville in Boksburg
I exchanged my empty 19kg gas bottle for a full one at your Atlasville (Boksburg) branch last Friday night (18 May) Fair enough the bottle was sealed, so I was comofrtable that it was full. When I got home, the bottle was leaking and I was forced to drive back to the service station for a replacement one. I got a replacement one and connected it to my household gas supply. Four days later, the whole 19kg of gas, which is used primarily for cooking and only in the evenings is, is completely finished. And the inside of the house has a strange gas smell. Upon closer inspection, I realised that the nozzle from my gas bottle didn't fit properly into the gas bottle I received from your Atlasville branch. I had never had this problem with a gas bottle before and my gas connection is still new and functioning perfectly. The manager told me today (22 May) at around 18:30 that I wouldn't be given any sort of compensation for my loss and claimed that I should have returned the bottle when I first picked up the leak. This simply implies that I used up all the gas and somehow fraudulently tried to make a dishonest claim - as if I have the appetite to drive all the way from Kempton Park to Boksburg just to get access to free gas. The issue is that the bottles that your Atlasville branch exchanged for me are old and ineffective. What was even more disappointing was when the same manager told me that another customer had complained about a similar issue but "they" - I'm assuming "they" are the franchise owners or some other individuals more senior than this manager - refused to compensate that customer in any way. I asked for my original empty bottle back, which worked perfectly and just needed to be exchanged for something of a similar quality and I will find an alternative supplier who would be willing to help. I am not a happy customer.
0 replies
Review Distribution
5 Star
7 (77.77777777777777%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
2 (22.22222222222222%)