Wayne En Rozanne Smith

Decopools review

We paid R30 000 deposit to the owner of Decopools in February 2018. We were promised that the pool would be installed in April as he was extremely busy with installations. The date was moved multiple times. They dis not pitch up on 21 May 2018 as they promised on Friday 18 May 2018. I sent a Whatsapp the morning of the 21st to confirm the time they will be on site. My whatsapp was read, but I received no reply. Thereafter I was blocked on all numbers. Their website and facebook page was deleted on the 21st of May and up till today they have not attempted to contact me. I also cannot get hold of them. Worst decision we ever made was to contact them! We have lost R30000.