Active since May 2018
We do apologize for the frustration experienced in this matter. One of our administrators will get in touch with you.
There are so many other childrens home to support, Why SOS? I see others have complaints as well. Here is my story with SOS: At a shopping mall in Paarl I was asked to contribute and I started with signing a debid order. They said my money was allocated to kid and gave me her name and photo. As I started to care about this kid and wanted her to have a bigger friendship circle and "family life", I thought about visiting her at her village and maybe bring her some presents at different occasions - something that was possible according to the officials "selling" the debit orders at the Mall. I tried to contact SOS hoping to get some answers about the possibility to visit the child, but absolute silence struck me in the face. No emails were answered and it does not help to call them. What concerns me, is that they have this front of caring for children and begging doners for money and when they receive the money from you, you simply disappear from the radar. They don't care about you at all - they only care about the money! This is sad, because if they really have cared about the kids, they would have welcomed as many as possible opportunities to stimulate children in different ways by allowing the doners to meet them - showing care and love to them. I miss the love at SOS and see them only as a business opportunity. I had to close my bank account to be able to stop my debit order, otherwise it would never have happened. A woman from SOS called me 2 days ago (a year after i closed my account) and mentioned that she noticed that I have stopped making donations to SOS. I explained her what my problem with SOS Villages is, and to my surprise she did not even say a word!! Not a "sorry" or something like "I will investigate your issues" -just just kept silent with a "oh" and an "i see". This after a very calm one-way conversation that I had with her. I give SOS Villages a very clear and definite 1 out of 5 stars!