Active since Jun 2018
Our move from Johannesburg to Cape Town was planned in a short space of time. AB were accommodating and very helpful with every aspect of our relocation at a very busy time. I would recommend their top-notch service to anyone having to relocate.
We live high up with a slate roof making us a vulnerable to lightening strikes, and despite lightening protection, certain electronic equipment can't be turned off during storms so they often get taken in summer. We have never, over the past three years, never had a problem with our insurance claims. Discovery are efficient and quick to ensure restoration which is vital for our security - thank you team!
Our service went down Monday night 28 May at 21:00. This was reported to Vumatel at the same time. It is now Saturday morning and we still have no connectivity and no understanding of when restoration will take place. When the service works it's good but when there's a problem there's a complete lack of ownership, lack of interest or action. The call centre has no ability to provide feedback merely useless platitudes. What recourse do we as clients have? It would appear none.