Active since Jun 2018
Customer Services is basically non existant. They were hidding behind the COVID-19 Pandemic and restrictions using it as an excuse for not dispatching my products!!!! The whole of 2021 they issued 1 tracking list to date. Last I enquired, they said they have now stopped WhatsApp auctions but will be dispatching all parcels. Now they have disappeared!
My first order was not on time as per scheduled delivery date, It was rescheduled twice. One of my ordered products, an electric kettle was faulty and I requested a pick up for the return but after 5 attempts and scheduled election dates they still did not honour the collection!!!