NS
Nikiwe S
Active since Jun 2018
2
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0
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Reviews
2 reviews79 months ago
DO NOT TRUST ECIA Insurance Administrators, Your way insurance Brokers,New National Assurance Company Ltd
I really am frustrated due to the service the mentioned companies provided the past month. My car was stolen on the 21 September 2019 and made a claim 23 September 2019 CLAIM 92-65- NV SHIVAMBU because it was stolen over the weekend. I did notify my broker immediately. Every document required I provided and this is my first claim. they are dragging the process and keep billing be because the policy is not cancelled. First it was the cover of the car which they decided to use the lowest possible sum insured and said due to depreciation. Secondly the process took so long that I had to furiously ask what is happening and demand updates. I had to pass on the courtesy car because it was not arranged immediately every time I asked the question would not be answered ad when they finally decided to arrange it I was told as soon as they settle the car hire will be terminated which is a loss on my side because I included car hire in my schedule and waited over 23 days for them to assist. My second frustration is MFC keeps on asking my broker when will the payment be made how ever the response they and I get is they are waiting for funds to be released and I signed AOL over 2 weeks ago. In the AOL they included access amount of R8000 which I had access waiver of R9000, Wilna from Aruma said that Global motors will reimburse me that amount because I paid for it, however Wilna gave Global motors the incorrect bank account and it seems as if it is not a matter of urgency. I have been stressing and wasting money because I need this issue settled so that I can move on and have the car removed from my name. I need what is due to me because when they debited they had no issues. Regards Angry customer
0 replies
96 months ago
Blu approved are a scam(Unipin)
I have bought R50 unipin voucher from Spar, it has been hours now and STILL no SMS with the recharge token. I have used the ussd instructions several times and called ********** 355 for assistance and still nothing. There is no direct line for unipin and this is frustrating. I have smsed their queries line for assistance and emailed them serial number and meter number and still no response.
0 replies
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