Carmen B

Birthstone Deals - Complete SHAM!!!

I placed an order (BSD36578) with this company on 12 April 2018. My money was immediately deducted from my account and now two months down the line I have not received the item I ordered. I have spent so much time trying to get someone to trace my parcel and find out what is going on but the responses are so vague. I received a tracking number which according to the courier company does not exist then I got a screen shot of a parcel already in the courier system that was headed for SA but the tracking number was not the same as mine and it could have been anyone's parcel. A gentleman by the name of Jake sent this. To add injury to insult the company did send me two email requests to "rate" the product I bought from them when in actual fact I had not received it and they keep sending me "specials". I have sent an email every day and I have delivery and read receipts but no-one gets back to me. I have also requested a refund to which I most likely will never receive a response. I am horrified that these people continue to advertise on Face Book and Google and other platforms and are getting away with ripping people off.