Danie N

RDM SERVICES: Reckless unprofessional outfit in Maria Street, Randburg

Took the vehicle in to change an oil seal on the gearbox. Still leaked oil afterwards and they agreed to fix the problem at their expense. Delivered vehicle just after 8 as agreed. No other booking in their diary. Assurance I can pick up vehicle around 4pm. They would phone when ready. Heard nothing from RDM Services. Phoned at 4:25. Car won't be ready until 3pm NEXT DAY. Why? They started late, they say. Why? There were other vehicles ahead of me. Not true: I was the only entry when I booked. Bottom line: I was moved to the back of whatever queue there was (if any) because this was going to cost THEM money. So we take our time and ***** the client. Why didn't they bother to phone and tell me? Silence. "Sorry oom." Result: I had to cancel three meetings at short notice, all of them important buyers. Be very careful of RDM Services; it's a reckless outfit. They will cost you money and more. And blame you for it.