Geraldene P

FRAUD/THIEVES MSD LOCKSMITH

Lost my apartment key. Found MSD Locksmith on the internet. Their adverti*****t said R280 for a call out fee. The person confirmed telephonically that was the call out fee. The person arrives and gets to work. Doesn’t give a quotation and I still in a panic from the whole event, didn’t think to ask. Once the job is complete he bills me R5000. When I asked how come, his reply was he is an emergency service. This was still early in the day. I was very upset. He then reduced the bill to R3400. He wasn’t prepared to reduce it further. I had to phone a few friends to get this money together as I didn’t have this ridiculous amount lying around. This is not an ethical company. Wish I’d known at the time what to ask. I guess being a female he saw an opportunity. Later I googled reviews and found that this is their modus operandi. They scam people and are rude. An expensive lesson to learn but always ask for quotations. MSD LOCKSMITHS ARE NOTHING BUT FRAUDSTERS OPERATING IN GAUTENG.