KD
Kim V
Active since Mar 2009
78
Reviews
0
Industries
Reviews
78 reviews1 month ago
Deposit made by Momentum 6 days ago is "missing" and resolution is not fortcoming
On 24 April I received a letter from Momentum saying payment had been made on 23 Aprill. My bank verification letter was sent twice. I requested assistance yesterday to establish whrte my missing deposit is and this has not been forthcoming. Please momentum this is ridiculous!
1 reply
2 months ago
Zero reponse on numerous e-mails sent to Momentum ( DenRet)
Good day, my mother passed in Sept 2025 and DenRet confirmed a beneficiary payment to be made by Momentum which was indicated to take 4-6 weeks. We have waited 4 weeks and have been requesting an update for more than a week. The response e-mail says response in 48 hours, but we never get a response (and this is after 4 attempts allowing 48 hours for each.) Momentum how do we get an answer?
3 replies
2 months ago
SARS dfoes not keep to agreements and then threatens people after failing on its agreement and returning *******ly deducted money from my account
for the 1st time in my life I owed SARS money. I got a tax specialist and went through the process to get an approved DOP. My DOP was up to date. Imagine my surprise when the end of March (after even receiving an e-mail from SARS to remind me to pay my DOP on time) they clear my bank account. Huge fights and a week later SARS returns the funds ( 2 April). All debit orders obviously failed at huge cost to myself (SARS indicates they are not liable for this even though they took my money with an up to date DOP in place.. On receipt of my funds back I immediately paid the DOP. I then got an SMS stating I owe SARS the remaining amount. I have followed up with SARS to no avail. The lady working on my issue is no longer working on the issue and will not supply details of the new person. The office of the commissioner ignores my question around the DOP even after many direct e-mails to him and the Commissioner and Deputy Commissioner offer no response even though they are copied on all correspondence. Today I get an email saying the remainder is payable within 10 days - why - I have correspondence showing an agreed DOP which is up to date. I really need SARS to explain what is going on but I get no response clarifying this issue! How does one get this resolved - Do I need to go to Treasury and the Minister of Finance to get a response from SARS.
0 replies
2 months ago
SARS cleans out bank account even with up to date approved deferral in place!
Even with an up to date deferred payment agreement they still clean out my bank account. I logged on my banking app to make my agreed payment and I could not access my funds. After shocking service from FNB they told this was SARS. On reaching out to the person who the payment deferral was arranged with ( I even got a payment reminder in the week) she said she would escalate to her manager and then ghosted me. I reached out to their useless call cenre and was told to mail contact us ( I have calls from a year back that have still not been answered). Shocking SARS, a up to date deferral in place, no letter of demand and no notification! NowI cant work, eat, get meds, pay my house and feed my kids. My side of the agreement is up to date and you just brush your actions off. Shocking your own agreements are worth nothing!
0 replies
3 months ago
39 weeks - no response from Wits
My daughter has an international sponsor for her Masters degree which she is studying through Wits. In March last year she submitted her proof of payment from her bursar and logged the necessary ticket to have it allocated. Wits are harassing her for payment and charging interest but they have not responded to her ticket (which is still open) for 39 weeks! We can also not get hold of a single person to assist with this - the numbers are just never answered!
0 replies
8 months ago
Dunns - Zero customer service
I purchased a shirt required for a wedding. It was due to be delivered yesterday. I tracked the driver in a block or 2 or me. No call nothing. he did not arrive and when I checked again, he had returned to the warehouse product undelivered. The couriers number nor email address work (I understand they use Scooch) so I phoned Dunns, explained to them about my wedding tomorrow and that I am not in the office and supp**** the consultant with my son's delivery address as he is in Pretoria today. Dunns did NOTHING! They delivered to my office and now I have a wedding tomorrow without a shirt and at my office I have a shirt I will have no use for after tomorrow. Shocking customer service. Never buying online from Dunns EVER again!
0 replies
10 months ago
Disgusting customer experience!
I am shocked by your lack of service and lack of concern for your customer's. My daughter has a back issue. She flew from Sweden to Doha yesterdayon the 16h45 flight. The power failed while attempting the first take off. They were first kept on the plane then.made to disembark and re embark before leaving 3 hours late. Most of the passengers missed their connecting flights. On arrival in Doha no hotel rooms provided. They had to sit and wait for the 08h45 flight this morning which has now been been chance to 12h45. She does not have pain meds as she only packed what she needed. 11 hour delay no hotel...sitting waiting for you to mess then around again. She is in huge pain due to clever plan of putting them on a 08h45 flight and then.movong it our again by 4 hours to avoid putting them up in a hotel. We always used to promote your brand to our friends and family but we are shocked....never ever again. Disgusting Qatar!
0 replies
11 months ago
Help cannot log a claim and need to phone around to get a system issue sorted!
Help - I cannot log a claim! Called old mutual (who towed my car this morning with required details to log a claim. Old mutual said something is locked and I must call BJT. I was then referred to Universal call centre who cannot connect me to the Old Mutual portion. I urgently need this logged as no car = no work = no pay!
1 reply
13 months ago
ABSA finance cannot find their own documents
Good day. 2 cars paid up. Delivery x 2 paid for Natis documents 1 set of documents delivered. 3 days no feedback ( absa keeps on referring me to CCD couriers who say they only got 1 package! Shocking ABSA...sort this out please!
1 reply
15 months ago
Cancelled order and 3 days later they still havent released my money
On Friday I experienced a problem with the delivery time on online shopping. I phoned and cancelled the order which they said had not yet been started. 3 days later they still have my funds. I phoned this morning and requested feedback by 10h00 ( as this is my week's grocery money). No feedback received and its now 11h25
1 reply
Review Distribution
5 Star
1 (1.2820512820512822%)
4 Star
1 (1.2820512820512822%)
3 Star
0 (0%)
2 Star
12 (15.384615384615385%)
1 Star
64 (82.05128205128206%)