KD
Kim V
Active since Mar 2009
75
Reviews
0
Industries
Reviews
75 reviews2 months ago
39 weeks - no response from Wits
My daughter has an international sponsor for her Masters degree which she is studying through Wits. In March last year she submitted her proof of payment from her bursar and logged the necessary ticket to have it allocated. Wits are harassing her for payment and charging interest but they have not responded to her ticket (which is still open) for 39 weeks! We can also not get hold of a single person to assist with this - the numbers are just never answered!
0 replies
7 months ago
Dunns - Zero customer service
I purchased a shirt required for a wedding. It was due to be delivered yesterday. I tracked the driver in a block or 2 or me. No call nothing. he did not arrive and when I checked again, he had returned to the warehouse product undelivered. The couriers number nor email address work (I understand they use Scooch) so I phoned Dunns, explained to them about my wedding tomorrow and that I am not in the office and supp**** the consultant with my son's delivery address as he is in Pretoria today. Dunns did NOTHING! They delivered to my office and now I have a wedding tomorrow without a shirt and at my office I have a shirt I will have no use for after tomorrow. Shocking customer service. Never buying online from Dunns EVER again!
0 replies
8 months ago
Disgusting customer experience!
I am shocked by your lack of service and lack of concern for your customer's. My daughter has a back issue. She flew from Sweden to Doha yesterdayon the 16h45 flight. The power failed while attempting the first take off. They were first kept on the plane then.made to disembark and re embark before leaving 3 hours late. Most of the passengers missed their connecting flights. On arrival in Doha no hotel rooms provided. They had to sit and wait for the 08h45 flight this morning which has now been been chance to 12h45. She does not have pain meds as she only packed what she needed. 11 hour delay no hotel...sitting waiting for you to mess then around again. She is in huge pain due to clever plan of putting them on a 08h45 flight and then.movong it our again by 4 hours to avoid putting them up in a hotel. We always used to promote your brand to our friends and family but we are shocked....never ever again. Disgusting Qatar!
0 replies
9 months ago
Help cannot log a claim and need to phone around to get a system issue sorted!
Help - I cannot log a claim! Called old mutual (who towed my car this morning with required details to log a claim. Old mutual said something is locked and I must call BJT. I was then referred to Universal call centre who cannot connect me to the Old Mutual portion. I urgently need this logged as no car = no work = no pay!
56 replies
11 months ago
ABSA finance cannot find their own documents
Good day. 2 cars paid up. Delivery x 2 paid for Natis documents 1 set of documents delivered. 3 days no feedback ( absa keeps on referring me to CCD couriers who say they only got 1 package! Shocking ABSA...sort this out please!
58 replies
13 months ago
Cancelled order and 3 days later they still havent released my money
On Friday I experienced a problem with the delivery time on online shopping. I phoned and cancelled the order which they said had not yet been started. 3 days later they still have my funds. I phoned this morning and requested feedback by 10h00 ( as this is my week's grocery money). No feedback received and its now 11h25
53 replies
18 months ago
Shocking client service
We have had fires in our area for three consecutive weekends , two weekends ago we wete without power for 5 days. Whilst fighting fires I needed to put my glasses which zi never remove as I read and drive with them in my pocket as the fire was causing the metal bits to burn me. Somewhere i lost them. I logged a claim 9 days ago. The say they rejected the claim but have still not produced a rejection letter do that I can log with ombudsman. On the same day I logged a claim due to contents loss in my 3 fridges and box freezer. They supp**** a claim number. I asked what is required to finalize the clsim...no feedbackto date...I have followed up another 3 times re the declined letter for the glasses claim to escalate and 3 times re tge fridge contents but get absolutely no response...9 days later🤔
124 replies
21 months ago
Zero service from Alexander Forbes
I was made aware of an unclaimed benefit with Alexander Forbes. It took about 5 requests before the claim form was shared. I completed and returned immediately. The response I got says they respond in 3 days. 12 days and 5 requests for feedback later and ZERO responss
56 replies
30 months ago
Zero service
1 month since my money was deducted...still no equipment or service
0 replies
30 months ago
10 mails no response
Sent at lwastc1p mails in the last month to cancel my policy even included there CEO and not a single redponse to dete!not from 6 different email addresses in their organization
0 replies
Review Distribution
5 Star
1 (1.3333333333333333%)
4 Star
1 (1.3333333333333333%)
3 Star
0 (0%)
2 Star
12 (16%)
1 Star
61 (81.33333333333333%)