Active since Aug 2018
We had 4 small locks that needed to be replaced. Phoned JJ, he said call out fee is R250. Dit not bother to mention his ridiculous R1200 per our fee. His guy came to fix the 4 locks, took him 45min. We got charged R4050...... unbelievable!!!!!!!!!!!!!! Seeing all the complaints on hello peter that is the same, this guy is over priced and unethical !!!!!! Do not use them please !!!!!!! Really Lockpro?????
Just emty promises, no product, no refund . On the 15th of April i paid a 70% deposit of R9600 to them. Irene was so friendly and accommodating, I trusted her and believed I will gey my order at the end of the day. Well, this did not happen, got an email stating alot of reasons they could not deliver on time and gave customers the option for a refund, this was on the 11th of May. After that, emty promises after emty promises. Then 3 different time lines was given for refund to reflect, and no refund. The last email now stated refunds can take up to 18 months to be paid back. They look all good on FB, as soon as someone has a negative comment it gets removed immediately. I am so so so disappointed, they sounded so good and so honest and now this happend. R9600 is alot of money to loose. I dont understand how they owe so many people money but have the ability to have a new workshop. Timmerman, kry julle goed in orde !!!! Mens doen nie so besigheid nie !!!!!
Order was placed on the 20th of May. 57 working days later. 38 Emails later and matter still not resolved. No refund, first a form needs to get signed with conditions you get held to. I Refused to sign document. I then got threatened by a laywer that will contact me and never did. Twice I have been given dates of delivery, still no order received. Emty promises. Have been threatened again by a laywer that will contact me after I responded on facebook to someone that asked how long people have waited for there orders. Worst service I have ever experienced ! And the bully tactics is also not exeptable.
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