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Phetheni M
Active since Sep 2018
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2 reviews93 months ago
bull**** service
i went to cresta mall,Miniso on the 29th August at 3:46,bought items worth R 279.60 the cashier punched in my total incorrectly she punched in R 2799.60 and i also only realized after i had entered my pin,immediately when i realized the 'Mistake' i informed her and she said we can do a refund then she asked for my pin again and said the amount should be reversed ,i stayed calmed caused i realized it was an honest mistake. the following day i had to go back to the store cause the amount had not been reversed ,i had to leave my work and drive for 1 hour ,i got to the store at 2:39 ,informed the cashier that my money is still not back in my account ,i was informed that i should wait 24-48 hours i asked for a number that i could call cause i can not afford to be driving up and down ,they gave me the 'Managers' ,that so called manager(Ntombi) does not answer her phone ,does not respond to calls ,i have been calling her all weekend and i'm still calling even now and still no response . i have been patient enough but it's clearly not doing anything for me!! i am beyond ****ed off.
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