RA
Robyn-lee Abrahams
Active since Sep 2018
4
Reviews
0
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Reviews
4 reviews25 months ago
I was very happy wit...
I was very happy with the service and Godfrey was on the ball calling me back
53 replies
29 months ago
I dealt with with Rorysang and he was amazing
I dealt with with Rorysang and he was amazing. Very professional and always able to assist when I have questions. He is a 10/10 for me!
71 replies
93 months ago
Bad Service not happy with Only Rentals Westrand
I am disgusted by the service I received from Only Rentals West Rand Owner Maria. I pay her a management fee to manage my property in Honeydew. Today is the 4th of the new month and still my rent has not been paid over. I call her office to query this and Ashton, has no clue on whether the tenant has paid or not. She advises she will call me back. She then informs me that the client has paid on Saturday the 1st and sent a proof of payment. My response was will you pay it over , as it is late and recover the instant payment fee from the tenant. No reply to that, I call Maria the owner, on the 3rd of September who then lies to me saying I have released all payments at 12h30 today and your money will be in tomorrow morning the 4th of Sept. I call to ask for the proof of payment, she doesn't take my calls. I then receive a message from her telling me not to nag as this won't speed up the process. I asked her why she lied saying she paid it yesterday at 12h30 and now informs me she was offline from 1pm. She starts denying this. She goes on telling me that over 40 tenants have not paid rentals and I should be happy as mine paid. I mean really?? If that is not a bad attitude then I don't know. The part she doesn't comprehend is that today is the 4th and my rental is still not paid. Shocking service as she avoids all my calls and offers lies instead of the truth.
0 replies
Review Distribution
5 Star
3 (75%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
1 (25%)