LR
Lize-Mari Rensburg
Active since Sep 2018
2
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0
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Reviews
2 reviews41 months ago
Chromadek plate not delivered and payed for by client
We ordered roof sheeting from them. Payed extra for them to deliver it to our house. They send an email that stated that they wont be able to deliver on the day previously specified, only the day after that. While having lunch on the day prevously spesified the truck arrived to deliver. My husband only had a small time for lunch and went to help receive the sheeting. He did sign for it and went in to eat the rest of his sandwich. After eating we counted the plates and saw that there was one short. He immediately phoned the driver and told him to come and help counting it. (it was about 10min after delivery) When the driver arrived he also saw one was short. Contacting the office they kept insisting that it was impossible, thus in my opinion claiming that we must have stolen it. They are refusing to send us a new plate, saying we can collect it (we dont own a truck to collect a 7m plate). They wont pay back the money for the plate either. We saved a year to be able to buy the sheeting, we dont just have the money to write it off.
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93 months ago
Useless branding department
I tried doing branding through them twice. The first time the order was a day late. The second time, they couldn't get the artwork right that I had already send to them multiple times. It took them a week to take the artwork that I send to them and place it on their sign off sheet correctly. After that I was promised the shirts would be ready the next day. When I got there the next day they haven't even started printing yet. The promised the next day. After being promised the next day for a week long they said it was ready. My client went to collect it and discovered that she didn't get the whole order. I've struggled to get someone to help me since 8o'clock this morning. It is 10:30 now and still no luck. I think their service is pathetic and would not recommend them to anyone
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1 Star
2 (100%)