Active since Sep 2018
My LinkedIn account has been locked for over two months now, and the lack of support has been extremely frustrating and disappointing. I am a senior recruiter and use LinkedIn daily for work purposes — engaging with candidates, sourcing talent, and communicating with clients. This platform is essential to my profession. I followed all the required verification steps and uploaded my ID as requested. Despite this, my account remains locked. I have sent multiple emails and support requests, none of which have received any meaningful response. It feels as though my messages are simply being ignored. Recently, someone finally responded and sent me a link to re-upload my ID, however the link does not work. I then sent my ID as an attachment, only to be told that they are “unable to assist” — with no alternative solution provided. I have been using this LinkedIn account for many years and have built a strong, credible professional profile. To be locked out for this long, with no clear communication or resolution, is unacceptable. What kind of customer service is this? As a paying professional user who relies on this platform for work, I expect better support, transparency, and accountability. I am still waiting for real assistance and access to my account.
Great and professional service I will definitely recommend prime sa to my family
The agent was helpful and professional
I have been sending numerous emails at UNISA regarding my certificate which I completed in 2018, they delivered it after I complained about the service we are getting at UNISA but guess what they delivered a certificate that doesn't belong to me, I tried to call them but no one ever bothers to answer the phones, I sent thousands of emails explaining to them that they delivered someone else's certificate I called the number which is on the envelope and its Ken's office number it will ring then goes to voicemail, I have sent emails to supervisors but I am literally ignored every day, and I Need the certificate at my workplace. UNISA doesn't value its students it's so sad.
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