LS
LinkedIn South Africa
Unclaimed Business
LS
LinkedIn South Africa
Unclaimed Business
31 Reviews (last 12 months)
Does not respond to reviews
AI Review Summary
Based on recent customer reviews, LinkedIn South Africa faces overwhelming criticism centred on inaccessible customer support and unresolved account lockouts. Users repeatedly describe being trapped in automated loops with no human assistance when accounts are restricted, hacked, or wrongfully deleted. Billing complaints are also prevalent, with subscribers reporting unauthorised charges, failed refund promises, and inability to remove stored credit card details. The identity verification process via Persona is cited as unreliable, often leaving users permanently locked out. Only a small minority praise the platform's networking and recruitment value.
Performance(last 12 months):
TrustIndex
0
Ranking
#36
in Internet & Telecoms
NPS Score
-100
Recommended: Unlikely
Review Distribution
1.4|31 Reviews
May '25 - Apr '26
5(7.4%)
4(0%)
3(0%)
2(11.1%)
1(81.5%)
5(7.4%)
4(0%)
3(0%)
2(11.1%)
1(81.5%)
Frequently Asked Questions About LinkedIn South Africa
Based on recent customer reviews, LinkedIn South Africa faces overwhelming criticism centred on inaccessible customer support and unresolved account lockouts. Users repeatedly describe being trapped in automated loops with no human assistance when accounts are restricted, hacked, or wrongfully deleted. Billing complaints are also prevalent, with subscribers reporting unauthorised charges, failed refund promises, and inability to remove stored credit card details. The identity verification process via Persona is cited as unreliable, often leaving users permanently locked out. Only a small minority praise the platform's networking and recruitment value.
LinkedIn South Africa has a TrustIndex of 0 out of 10 on Hellopeter, based on 31 reviews in the last 12 months. Hellopeter has tracked LinkedIn South Africa across 161 total reviews. How is the TrustIndex calculated? →
Recent reviews (31)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceJB
Junior B
1 reviews | Active since Jan 2020
26 Feb 2026, 08:27
Account blocked, No support
My account has been suddenly blocked but I cannot get any help. I was told to submit my ID and an affidavit but after doing that they say I must do it over and over again. There is only an email address that takes a day to give you automated answers and no real support.
Helpful (0)
|Replies (0)JB
Junior B
1 reviews | Active since Jan 2020
26 Feb 2026, 08:27
Account blocked, No support
My account has been suddenly blocked but I cannot get any help. I was told to submit my ID and an affidavit but after doing that they say I must do it over and over again. There is only an email address that takes a day to give you automated answers and no real support.
0
Replies (0)EH
Emile H
1 reviews | Active since Jan 2020
24 Feb 2026, 07:18
My premium account was wrongfully deleted
Terrible that I am not able to email you. My premium account was wrongfully deleted and none of the support options work. Hi THere. I have a very curious issue. I started a linkedin account about 4 years ago (maybe longer) with the email emileharelg@gmail.com. I then joined a company and started a extra account in stead of updating my account. I then got verified for that company on that account. During this process of me waiting for the Capitec Linkedin profile to be archived I had sent an email and it seems my other account (with all my roles past data and connections) are all deleted. this is very discouraging for me . Please help me recover emileharelg@gmail.com and allow me to add emileharel@capitecbank.co.za so I can verify my capitec account there (I just checked now and signed into my capitec account and it does not allow me to verify because its already verified on another account). Please help
Helpful (0)
|Replies (0)EH
Emile H
1 reviews | Active since Jan 2020
24 Feb 2026, 07:18
My premium account was wrongfully deleted
Terrible that I am not able to email you. My premium account was wrongfully deleted and none of the support options work. Hi THere. I have a very curious issue. I started a linkedin account about 4 years ago (maybe longer) with the email emileharelg@gmail.com. I then joined a company and started a extra account in stead of updating my account. I then got verified for that company on that account. During this process of me waiting for the Capitec Linkedin profile to be archived I had sent an email and it seems my other account (with all my roles past data and connections) are all deleted. this is very discouraging for me . Please help me recover emileharelg@gmail.com and allow me to add emileharel@capitecbank.co.za so I can verify my capitec account there (I just checked now and signed into my capitec account and it does not allow me to verify because its already verified on another account). Please help
0
Replies (0)AF
Ajay F
1 reviews | Active since Jan 2020
18 Feb 2026, 11:28
Bad account department service
They said they would remind me before my subscription would renew. They did not and automatically took R1500 off of account. I am un-impressed for such a lucrative company to not stick to their promise is very upsetting especially for someone looking for a job and therefore unemployed. I am most likely to remove my account altogether. Now they cannot be contacted as well.
Helpful (0)
|Replies (0)AF
Ajay F
1 reviews | Active since Jan 2020
18 Feb 2026, 11:28
Bad account department service
They said they would remind me before my subscription would renew. They did not and automatically took R1500 off of account. I am un-impressed for such a lucrative company to not stick to their promise is very upsetting especially for someone looking for a job and therefore unemployed. I am most likely to remove my account altogether. Now they cannot be contacted as well.
0
Replies (0)FM
Felicia M
1 reviews | Active since Jan 2020
30 Jan 2026, 14:13
LinkedIn Account Locked for Over 2 Months – No Support or Resolution
My LinkedIn account has been locked for over two months now, and the lack of support has been extremely frustrating and disappointing. I am a senior recruiter and use LinkedIn daily for work purposes — engaging with candidates, sourcing talent, and communicating with clients. This platform is essential to my profession. I followed all the required verification steps and uploaded my ID as requested. Despite this, my account remains locked. I have sent multiple emails and support requests, none of which have received any meaningful response. It feels as though my messages are simply being ignored. Recently, someone finally responded and sent me a link to re-upload my ID, however the link does not work. I then sent my ID as an attachment, only to be told that they are “unable to assist” — with no alternative solution provided. I have been using this LinkedIn account for many years and have built a strong, credible professional profile. To be locked out for this long, with no clear communication or resolution, is unacceptable. What kind of customer service is this? As a paying professional user who relies on this platform for work, I expect better support, transparency, and accountability. I am still waiting for real assistance and access to my account.
Helpful (0)
|Replies (0)FM
Felicia M
1 reviews | Active since Jan 2020
30 Jan 2026, 14:13
LinkedIn Account Locked for Over 2 Months – No Support or Resolution
My LinkedIn account has been locked for over two months now, and the lack of support has been extremely frustrating and disappointing. I am a senior recruiter and use LinkedIn daily for work purposes — engaging with candidates, sourcing talent, and communicating with clients. This platform is essential to my profession. I followed all the required verification steps and uploaded my ID as requested. Despite this, my account remains locked. I have sent multiple emails and support requests, none of which have received any meaningful response. It feels as though my messages are simply being ignored. Recently, someone finally responded and sent me a link to re-upload my ID, however the link does not work. I then sent my ID as an attachment, only to be told that they are “unable to assist” — with no alternative solution provided. I have been using this LinkedIn account for many years and have built a strong, credible professional profile. To be locked out for this long, with no clear communication or resolution, is unacceptable. What kind of customer service is this? As a paying professional user who relies on this platform for work, I expect better support, transparency, and accountability. I am still waiting for real assistance and access to my account.
0
Replies (0)NB
AK
Aretha K
1 reviews | Active since Jan 2020
16 Jan 2026, 10:43
LinkedIn bullies people who don't want to sign up for Premium
LinkedIn has locked me out of my real account and logs me into a blank shell profile instead. No support. No response. No way to contact a human. I’m being asked to pay for Premium to fix a problem THEY created — without access to my account. This is unacceptable. @LinkedIn
Helpful (0)
|Replies (0)AK
Aretha K
1 reviews | Active since Jan 2020
16 Jan 2026, 10:43
LinkedIn bullies people who don't want to sign up for Premium
LinkedIn has locked me out of my real account and logs me into a blank shell profile instead. No support. No response. No way to contact a human. I’m being asked to pay for Premium to fix a problem THEY created — without access to my account. This is unacceptable. @LinkedIn
0
Replies (0)KM
Keneilwe M
1 reviews | Active since Jan 2020
9 Jan 2026, 16:16
Help me delete my account
My account was hacked last year. Whoever hacked it changed my details, I cannot recover it but LinkedIn is refusing to help me at least delete the account. I have sent countless emails but my problem is still not resolved. I want to use the platform but I can't because my email is associated with an account I can't access.
Helpful (0)
|Replies (0)KM
Keneilwe M
1 reviews | Active since Jan 2020
9 Jan 2026, 16:16
Help me delete my account
My account was hacked last year. Whoever hacked it changed my details, I cannot recover it but LinkedIn is refusing to help me at least delete the account. I have sent countless emails but my problem is still not resolved. I want to use the platform but I can't because my email is associated with an account I can't access.
0
Replies (0)AP