Biancha P

Michael Kors Bradshaw watch scrached by Prime Time Vanderbijlpark employee

I am extremely upset with Prime Time Jewelers in Vaal Mall Vanderbijlpark. I was there at the beginning of the year to replace my watch (Michael Kors Bradshaw) battery that came with a 6month warranty. A few months later I realised my watch was losing time and checked to see if the battery was still under warranty and it was, so I took the watch back to Prime Time and they told me that there is a mechanical fault in the watch and it is not the battery. So for that reason I took the watch put it in my purse and went home to find the box with the watch warranty before I could get it fixed. A few weeks later (beginning of August) I was on my way to the mall to take in my watch so it could get fixed and for some reason that day I decided to put the watch on my wrist instead of the box and moments later I realised sharp razor like cuts and burns an my arm. I was instantly furious because the last time I wore my watch was before I went to get the battery replaced. I booked my watch in to get the mechanical fault fixed (not at Prime Time) and only got it back last week. Now I have a working watch that is scratched and I still can't wear it. I am so mad at Prime Time for employing incompetent people to work there and don't know the value of a watch and how to handle it carefully. I now have to pay out my own pocket to fix it because I have no way of proving that it was one of their incompetent employees the scratched the hell out of my Michael Kors Bradshaw 5K watch.