Samantha W

BAD BAD SERVICE AND REPAIRS

PLEASE BEWARE OF THIS COMPANY THE EASTGATE BRANCH DO NOT TAKE YOUR PHONES TO BE REPAIRED HERE THEY ARE A BUNCH OF CROOKS!!!!!! I TOOK MY PHONE IN ON THE 17TH OF AUGUST TO HAVE MY LCD REPAIRED IT COST ME R1250 AND TODAY MY SCREEN WENT BLACK, I TOOK IT BACK TO THEM AND HE SAID THAT THE INSIDE IS CRACKED AND THE SCREEN IS DAMAGED, I SAID HOW IS THIS POSSIBLE AS I HAVE NOT DROPPED THE PHONE AND I PAID YOU R150.00 FOR A SCREEN PROTECTOR AS WELL, HIS REPLY WAS THAT IT WAS FROM ME PRESSING THE SCREEN, OH MY WORD WHAT IS THE POINT OF HAVING A TOUCH PHONE IF YOU ARE NOT MEANT TO TOUCH IT HOW ELSE DO YOU OPERATE THE PHONE????? HE SAID I NEED TO PAY ANOTHER R1250.00 TO HAVE THE SCREEN REPAIRED REALLY ARE YOU SERIOUS YOU OBVIOUSLY DID NOT FIX IT PROPERLY IN THE FIRST PLACE AND NOW YOU WANT ME TO PAY YOU MORE MONEY..... WHAT HAPPENED TO THE GUARANTEE THEY DONT GIVE YOU A GUARANTEE ON THEIR **** WORKMANSHIP IM SORRY BUT I WILL NOT ACCEPT THIS IM GOING TO REPORT THIS TO THE OMBUDSMAN AS THEY ARE QUICK TO TAKE YOUR MONEY BUT THEY DONT WANT TO TAKE RESPONSIBILITY FOR THEIR ****PY WORKMANSHIP THIS IS NOT ON. PLEASE DO NOT USE THIS COMPANY.